Core sessions
Prompting on real work
Attendees will be able to rewrite a prompt they actually use so it carries context, constraints and an example, and save it for reuse.
For Everyone using your AI assistant at your company
your AI programme · Session 2
Prompting on real work
Getting useful first drafts from your AI assistant, not generic ones.
All slides
18 slidesyour AI programme · Session 2
Prompting on real work
Getting useful first drafts from your AI assistant, not generic ones.
What we'll cover
- Why most prompts get generic answers
- The three things a good prompt carries
- Treating it as a conversation
- Exercise: rewrite a prompt you actually used
- Saving what works
The wording isn't usually the problem. The missing context is.
Same task, two prompts
Before
"Write a follow-up email to a prospect."
After
"Write a follow-up to a finance director I met yesterday. She's worried about implementation time. Under 120 words, no hard sell. Here's a follow-up I liked: …"
Good prompts carry three things the model can't guess
- 01Contextwho it's for and what good looks like at your company
- 02Constraintslength, tone, what not to do
- 03An examplefrom your own work
Context: what it can't guess
- Who will read it, and what they care about
- What it's for: inform, persuade, decide, apologise
- What's already been decided or said
- What good looks like here
Constraints: what keeps it on track
- Length: "under 150 words", "five bullets"
- Tone: "plain, warm, no exclamation marks"
- Format: table, email, bullet summary
- Off-limits: "don't promise dates", "no jargon"
Examples: show, don't describe
- Paste one piece of work you were happy with
- Say what you liked about it
- Ask it to match the style, not the content
Treat it as a conversation
The first answer is a draft
- Say exactly what's wrong: "too formal", "point two is incorrect"
- Ask it to ask you questions first
- Ask for three options, then choose
- Keep going in the same conversation
Same pattern, four jobs
- Sales follow-up after a call, with the notes and the objection
- HR policy summary for managers, with what changed and when
- Finance variance note, with the actual figures supplied
- Support reply to a complaint, with what you can and can't offer
I asked it to make the email better. It made it longer, and sound like a press release.
A sales manager, reviewing a team member's draft
Exercise · 12 minutes
Exercise: rewrite a prompt you actually used
- Find a prompt from the last two weeks
- Rewrite it with context, constraints and an example
- Run both and compare the results
- Note what changed
Swap and compare
- Show your partner both results
- Which is closer to something you'd send?
- What was the single most useful thing you added?
Prompt checklist
- Who it's for
- What it's for
- What good looks like here
- Length, tone and format
- What to avoid
- An example, if you have one
Save what works
- Keep a note of prompts that gave good results
- Leave gaps for the details: [customer], [figures]
- Share the best ones with your team
Recap
- Missing context causes most generic answers
- Context, constraints, an example
- The first answer is a draft: give specific feedback
- Save and share the prompts that work
This week
Take one prompt you use regularly, rewrite it with the checklist, save it, and send it to one colleague.