Enablement Lead

Finance · Starter

Draft a polite chaser for an overdue invoice

Firm, friendly reminders in three escalating tones, ready to adapt.

The task

Credit control means writing the same reminder in slightly different tones. Ask the assistant for a first, second and final reminder that match your terms and tone of voice, and save them as templates.

A prompt to start from

Paste it into your AI assistant, then fill in the bits in [square brackets].

Write three emails chasing an overdue invoice: a friendly first reminder, a firmer second reminder, and a final notice before we [next step, e.g. pause the account]. Our payment terms are [terms].

Keep each under 120 words. Use placeholders like [invoice number], [amount], [due date]. Polite, clear, no threats we wouldn't follow through on. British English.

What to check in the output

  • Make sure the final notice matches your actual credit control policy and any legal requirements for late payment in your jurisdiction.
  • Check placeholders are all replaced before sending.

Before you paste anything in

Draft with placeholders. You don't need to paste customer names, amounts or account details into the assistant.

Your organisation's AI policy wins over anything here.

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